sss ssss rrrrrrrrrrr ssss ss rrrr rrrr sssss s rrrr rrrr ssssss rrrr rrrr ssssssss rrrr rrrr ssssss rrrrrrrrr s ssssss rrrr rrrr ss sssss rrrr rrrr sss sssss rrrr rrrr s sssssss rrrrr rrrrr +===================================================+ +======= Quality Techniques Newsletter =======+ +======= September 2001 =======+ +===================================================+ QUALITY TECHNIQUES NEWSLETTER (QTN) is E-mailed monthly to Subscribers worldwide to support the Software Research, Inc. (SR), TestWorks, QualityLabs, and eValid user communities and other interested parties to provide information of general use to the worldwide internet and software quality and testing community. Permission to copy and/or re-distribute is granted, and secondary circulation is encouraged by recipients of QTN provided that the entire document/file is kept intact and this complete copyright notice appears with it in all copies. Information on how to subscribe or unsubscribe is at the end of this issue. (c) Copyright 2003 by Software Research, Inc. ======================================================================== Contents of This Issue o The Risks Are Obvious, but Perhaps Not Obvious Enough, by Peter G. Neumann o QWE2001: 5th Internet and Software Quality Week Europe o Stevens Institute of Technology: Master of Science in Quantitative Software Engineering o eValid Announces Complete WQebSite QA & Test Suite o ISSTA 2002 Call for Papers o QTN Article Submittal, Subscription Information ======================================================================== THE RISKS ARE OBVIOUS. BUT PERHAPS NOT OBVIOUS ENOUGH. Peter G. Neumann11 September 2001 will be painfully remembered by most of the planet's population for the coordinated hijacking of four jetliners and the ensuing surprise attacks on New York City's World Trade Center and the Pentagon, with thousands of lives lost and enormous consequential after-effects. Our hearts go out to everyone close to those who were so irrevocably affected -- including the crash victims, the firemen and other emergency workers in New York City, and especially the UA93 passengers whose efforts evidently saved the lives of others. We are once again reminded how fragile our lives and civic infrastructures are, and how interdependent we all are. Although violent and sudden large-scale termination of people's lives has previously been all too familiar in many countries of the world, many of us have hitherto largely taken too much for granted. Hopefully, the aftermath of this fateful day will dramatically increase public awareness of some of the vulnerabilities in our lives and risks to our freedom. However, the events should come as no surprise, because many warnings have been widely ignored. For example, the President's Commission on Critical Infrastructure Protection of the previous U.S. Administration identified serious vulnerabilities in telecommunications, electric power and other energy sources, transportation, financial services, emergency services, and government continuity. It noted how interdependent these critical infrastructures are, and how they are all related to information technologies. It also observed difficulties in coordination among and within different infrastructures, and perhaps most relevant, a general lack of public awareness. In many respects, complacency has been seen across the board in response to that report. In addition, the White House Commission on Safety and Security (the Gore Commission) identified many serious risks in aviation. (Also, see my paper <http://www.csl.sri.com/neumann/air.html>, presented at the January 1997 International Conference on Aviation Safety and Security, co-sponsored by that commission and George Washington University.) Various analyses of commercial aviation and air-traffic control over the past 18 years within the Department of Transportation have identified potentially serious vulnerabilities that merit closer attention. More recently, a U.S. General Accounting Office report identified many serious problems in airport security. But, perhaps because the risks and threat levels seemed low, or possibly because institutional bureaucracy is so deeply entrenched, very little action was deemed necessary. Unfortunately, some of the issues recognized therein have now come home to roost. As a society, we in the U.S. seem to be unwilling to take certain prudent precautions -- perhaps because they would cost too much, or be too inconvenient, or would seriously degrade service. Apparently, we suffer from a serious lack of foresight. The Risks Forum has persistently considered risks associated with our technologies and their uses, but we often note that many of the crises and other risk-related problems have resulted from low-tech events, misguided human behavior, or malicious misbehavior. In short, the typical search for high-tech solutions to problems stemming from social, economic, and geopolitical causes has frequently ignored more basic issues. Over-endowing high-tech solutions is riskful in the absence of adequate understanding of the limitations of the technology and the frailties and perversities of human nature. Whereas there are high-tech solutions that might be effective if properly used, we should also be examining some low-tech and no-tech approaches. One pervasive theme in the Risks Forum over the past 16 years has been the ubiquity of systemic vulnerabilities relating to security, reliability, availability, and overall survivability, with respect to human enterprises, society at large, and to systems, applications, and enterprises based on information technologies. Evidently, we still have much to learn. Let us seek to build a better world, and remain true to our human values and constitutional foundations. Also, let us beware of seeming solutions -- technological or otherwise -- that result in further escalation of the risks. Sadly, because of the inherent vulnerabilities in those seeming solutions, we are always at risk, whether we realize it or not. ======================================================================== 5th Annual International Software & Internet Quality Week Europe Conference Theme: Internet NOW! 12-16 November 2001 Brussels, Belgium EU <http://www.qualityweek.com> * * * QWE2001 Conference Brochure Available * * * The program brochure is now available from the Quality Week web site. Download your own copy of the full-color brochure in *pdf format from: <http://www.soft.com/QualWeek/QWE2001/brochure.phtml> For an overview of the entire program, and for detailed descriptions of the multiple tracks, visit the web site at: <http://www.soft.com/QualWeek/QWE2001/program.phtml> The QWE2001 International Advisory Board selected speakers who are truly knowledgeable and passionate about their subject. Each speaker has her/his own sub-page with a photo and descriptions of their professional background on the web. Discover the state-of-the-art in software and internet QA and testing from around the world. Just look at their topics listed in the daily program. If you click on the paper title, you will find detailed descriptions, short abstracts and key points on the authors sub-webpage. * * * QA Division of the World Wide Web Consortium * * * Quality Week Europe has been chosen as the meeting place for the QA Division of the World Wide Web Consortium. W3C is a free event, open to the public. This world wide organization sets the standards for the web: XML, HTML, CSS, etc., and is financed by its membership: more than 500 commercial / academia and government organizations. This is only the third gathering and it will be the first meeting in Europe. Previous meetings were held and hosted by MIT, Massachusetts Institute of Technology in Cambridge, US and at Keio Research Institute, at Shonan Fujisawa Campus in Kanagawa, Japan. Don't miss out on the opportunity to meet and mingle with the leading international QA audience, gathering in Brussels. * * * Program Highlights * * * * Pressing questions and issues discussed by a distinguished lineup of Industrial and Academic Keynote Speakers such as: > Ms. Elfiede Dustin (BNA Software, USA) "The Challenges of Creating Quality Web Systems" > Dr. Koenraad Debackere (KUL Leuven, Belgium ) "Organizing for High Tech Innovation" * Over two intensive, hard-working days, we offer 18 pre-conference Tutorials conducted by the foremost experts in their fields. * Parallel Tracks that cover the broad field of software quality with the latest developments: + Internet: E-commerce experience, Internet Time and Site Performance + Technology: From browser-based website testing to UML methods + Applications: Hear solutions from researchers and practitioners + Management: Managing Testing, Quality Improvement, Process Innovations + Tools and Solutions: the latest solutions and newest tools from the Exhibitors * * * Industry Exhibitors * * * * Industry Exhibitors will showcase their services and latest products at the Two-Day Trade Show (Expo: 14-15 November 2001). Exhibitors including: CEDITI, CMG, Computer Associates, eValid, Gitek, I2B, inQA.labs, Pearson Education, ps_testware, Rational, RelQ, SIM Group, Software Research, Veritest, and more. * You will take home a CD-ROM with all the paper topics presented at the conference and with all the contact information for the exhibitors. This will enable you to pass on the information to your colleagues and use it as a ready training tool. * * * Special Events * * * * Special Events: Business can be enjoyable as during lunch, the breaks and the special networking events, you will have ample opportunity to network, exchange information and find valuable business partners. * Welcome reception at the Cantillon Brewery, where the third generation of family brewers is producing the famous Gueuze, using the age-old artisan methods. * Cocktail Party with the Exhibitors * Conference Dinner at a Famous Art Nouveau Cafe, where stock brokers and journalists have met since 1903. * Visit a family chocolate Factory, or * Tour the beautiful new Musical Instruments Museum, listening to performances with infra-red headphones. All the details on the Special Events at: <http://www.soft.com/QualWeek/QWE2001/specialevents.phtml> Mark your calendars *NOW* for QWE2001: 12-16 November 2001. Join us in the newly refurbished, beautiful downtown Brussels, Belgium, the Capital of Europe. Register early on-line and receive Early Bird Special Pricing at: <http://www.soft.com/QualWeek/QWE2001/register.phtml> We look forward to seeing you in Brussels! Rita Bral, Conference Director ======================================================================== Stevens Institute of Technology: Master of Science in Quantitative Software Engineering Program Description: Stevens Institute of Technology offers a Master of Science in Quantitative Software Engineering. It differs drastically from other programs in that: * It is quantitative and problem-solving-oriented rather than qualitative * It deals with the execution and management of small, medium and large software projects * It recognizes that software process is not one-size-fits-all, but, rather, must be tailored to the situation at hand * Like the best MBA programs, it is hands-on in that every course is based on actual case histories, not case histories to be read, but, rather, case histories to be worked through by teams of students * like the best MBA programs, its admission criteria are very high * Its co-directors are a Fellow of both the ACM and the IEEE with a distinguished thirty-five year career of software project management for Bell Laboratories, and a software research supervisor/educator with twenty-seven years of experience. * Its instructors all have extensive industry experience and are hand-picked by the co-directors * Its courses are content-coordinated with one another by the co- directors. Content coordination is facilitated by the fact that the program is lock step, with all students taking the same two courses each trimester, and with at least one of the co-directors attending all classes * It is practice-motivated rather than theory-motivated; that is, where theory is necessary, it is motivated through the use of critical examples * Classes are held on Saturdays so as not to interfere with the work week * It is completed in five 12-week trimesters over eighteen months * There are breaks for Thanksgiving, the holiday season and New Years, and the months of July and August * It follows the IEEE-sponsored Software Engineering Body of Knowledge guidelines The program is aimed at teaching people how to produce reliable, secure software on time and within budget. It will prepare experienced software practitioners for technical, management, and entrepreneurial leadership. Every student takes two courses during each 12-week trimester. Classes meet Saturday mornings and afternoons. Each course earns three credits toward the 30-credit degree. Holiday breaks include Thanksgiving, a mid-winter recess, Easter, and the months of July and August. The program emphasizes modern software engineering techniques and disciplines, including: * requirements * analysis and design * component-based architecture * configuration management * testing, verification, and validation * group dynamics * management dynamics Students hone their skills as members of software development teams. After completing the course of study, all students are prepared to effectively lead software groups and some are prepared to become executives in software development organizations. Acceptance Criteria: Students must have either an undergraduate degree in Computer Science or Computer Engineering with a notable grade point average and/or notable extracurricular achievements, or, alternatively, an undergraduate degree in another field and extensive on-the-job experience in software development. A working knowledge of a programming language is mandatory; C++ is the preferred language. Application involves a written exam, an interview, and at least one letter of recommendation. Applicants should understand that letters of recommendation should be specific as to the applicant's achievements rather than generally laudatory. Interview dates for classes beginning in January, 2002 are: October 20, November 10, December 1, and December 8. First trimester courses will begin on January 12, 2002. Difference Between MS in CS and MS in QSE: The MS program in Computer Science focuses on the fundamental underpinnings of computers and software. It is geared towards the student who wants to know the why as well as the how. A Computer Science graduate can anticipate and contribute to technical developments in this rapidly changing field. Students in this program tend to be technical innovators. The MS program in Quantitative Software Engineering emphasizes the skills needed to apply software technologies to the realization of software products on time, within budget and with known quality. The MS in Quantitative Software Engineering is geared towards three kinds of student: * The formally educated computer professional who aspires to a managerial career and wants comprehensive hands-on training in the skills needed to identify customer requirements, develop software designs, manage a software development team and evaluate the resulting software product relative to customer specifications. * The formally educated computer professional who wants to remain an individual contributor yet wants a solid foundation in the practical application of Computer Science technology to the realization of software products * The computer professional whose educational background is not in computer science or computer engineering, but who has learned software skills on the job and who now wants a software engineering education. Courses: Introduction to Software Engineering Software Requirements Acquisition and Analysis Software Architecture and Component-based Design. Software Construction and Configuration Management. Software Testing, Quality Assurance, and Maintenance. Software Cost Estimation, Microeconomics and Process. Software Technology, Tools and Methods. Software Project (three trimesters) Co-directors: Lawrence Bernstein is a former Vice President of AT&T where he managed small-, medium-, and large-scale software projects, both commercial and military, for thirty-five years. He is a Fellow of both the IEEE and the ACM. He is currently Industry Research Professor of Computer Science. His current research interests include the design of novel methods for motivating and teaching Software Engineering. David Klappholz has twenty-seven years of experience teaching computer science and performing and supervising technology research sponsored by such organizations as NSF, DOE, IBM Research, and The New Jersey Commission on Science and Technology. His major research has been in: programming languages for parallel- and super-computers, and software tools for parallelizing sequential code. He is currently Associate Professor of Computer Science. His current research interests include the design of novel methods for motivating and teaching Software Engineering. For More Information and/or to Schedule a Test/Interview Date Contact: Professor David Klappholz, co-director, by e-mail (preferably) at or by phone at +1 201-216-5509. ======================================================================== eValid Announces Complete WebSite QA & Test Suite Complete Press Release: <http://www.soft.com/eValid/Promotion/PressReleases/PR.17Sep01.html> SAN FRANCISCO, CA - Software Research, Inc. has announced availability of eV.Manager, a WebSite Test Management product, as part of the eValid family of browser-based WebSite QA & Test products. The new eV.Manager capability -- combined with existing eValid products -- makes eValid a Complete WebSite QA & Test Suite. eV.Manager is an eValid product aimed at efficient management and control of collections of WebSite tests -- 100-1000 or more tests at a time. eV.Manager provides for interactive selection of tests and test groups, hierarchical control of test suite structure, and integrated regression testing results logging and reporting. eV.Manager provides e-Business managers with a coherent, low cost means to maximize the return on limited WebSite and IntraNet testing resources. o o o o o o The eValid WebSite QA & Test Suite now supports automated client-side quality analysis of WebSites in ways never before available in a single product line. "QA/Test managers of major WebSites want to be able to run a wide range of tests -- including detailed static analyses, dynamic functional tests, load tests, and detailed timing tests -- in a simple and straightforward way. And, they want the results to be 100% reflective of what their users are seeing. That's the reason why we've released eValid Ver. 3.0's latest build as an integrated suite," said Edward Miller, Chairman of Software Research, Inc. "eValid now really is a complete WebSite QA & Test Suite -- a fully integrated set of products. Combining the already-powerful functional test capability with eV.SiteMap (the WebSite spider in a browser), eV.Manager (test suite manager), eV.Generate (test data generator), and eV.Coverage (test coverage analyzer) WebSite QA/Test Managers can have every analysis and test function they want -- all in one super easy-to-use system. And, "eValid is very moderately priced, so it won't eat up your entire budget," Miller concluded. The eValid InBrowser test engine represents a major technology advance. Embedding test functionality into a browser assures high accuracy and provides for very detailed WebSite analysis capabilities. The result is a general WebSite test engine that combines WebSite mapping, functional testing and content validation, load and capacity analysis, and detailed WebSite timing and page tuning. eValid is a complete WebSite quality checking system in one complete package. eValid is quick to download and install, has a very easy-to-use GUI accessed entirely from the eValid browser toolbar, and produces realistic, accurate, and important results very quickly. Even more important, you and your test experience exactly what the users of your WebSite experience. Each product in the eValid QA & Test Suite is licensed separately, and mostly can operate independently of the others. Products can be purchased separately or in various combinations so users can make up their own custom-configured product suite. Complete details at: <http://www.e-valid.com> o o o o o o The eValid WebSite QA & Test Suite offers the following product functionalities: o eV.SiteMap: Dynamic Quality Analysis. eValid supports controlled depth, breadth and length searches of WebSites and sub-WebSites direct from the browser using a variety of search protocols for a range of link extensions. Searches can be done int the foreground (fully rendered) or in two background modes. As SiteMap downloads all pages in the selected WebSite it generates real-time filter reports showing: pages loading slower than a specified time limit; pages download more than a specified byte count; pages that are unavailable (don't exist, server down, etc.); off-site pages; pages that are older than a specified age; pages that contain a match a specified search criterion. SiteMap reports are on-screen and printable. o eV.Test: Functional Test and Validation. eValid's functional testing capability offers full user recording with multiple content validation modes: content, document features, URLs, text fragments, selected images, image parts, and Java applets. eValid captures user-selected highlighted text and reports differences during playback, independent of page size or rendering details. Sizes and properties of images are reported and check-sum validation makes it possible to validate the exact content of an image. Wizards make it possible to exercise all links on a page, push all buttons on a FORM, and manipulate a FORM's complete contents. eValid includes advanced recording features for Java applets, ActiveX controls, Modal Dialogs and fully supports JavaScript and VBScript. eValid generates a variety of current test and all-test (history) charts, providing instant visual test results. o eV.Manager: Test Suite Manager. eValid's Test Suite Manager is aimed at efficient control of WebSite test suites in the 100-1000-test range. It provides for hierarchical control of all tests and test results, sophisticated actual-test selection, interactive selection of current and archived test results, full test logging, plus easy-to-read graphic reports. o eV.LoadTest: WebSite Server Loading. eValid provides accurate loading and capacity analysis by automatically launching hundreds of browsers on a single PC using a LoadTest feature to chain multiple scripts into realistic loading scenarios. User scenario simulations are more accurate than existing technology because they load your WebSite in exactly the same way as a real browser. The program provides graphic performance charts with full timing details of every part of a page download, making it easy to visually identify slow loading components. A cache management feature makes it possible to play back tests with no cache or an initially empty cache, with or without cookies. o eV.Generate: Test Data Generation. eValid's Test Data Generator produces test scripts based on manipulation of test templates, with values extracted from a test table in a variety of methods. o eV.Timer: Response Timing and Page Tuning. eValid offers complete detailed base-page and component download timings including page rendering times. Page tuning data and performance timings can be provided to 1 millisecond resolution. A wide range of built-in graphical charting capability portrays event logs, timing data, performance and LoadTest results graphically. o eV.Coverage: Test Completeness Checking. eValid's Test Coverage Checker provides the ability to measure test suite completeness relative to Java applets using on-line data collection and reporting. o o o o o o eV.Manager is priced at $1,950. Other eValid, licenses start at $950 for the basic record/playback capability. Separate licenses in various eValid product combinations are available. A complete license with all eValid functionality (SiteMap, Functional Test, Data Generation, Loading, Timing/Tuning and Test Suite Management) is available at special bundle prices. Demonstration versions of the product are available for download at <http://www.e-valid.com> Contact: Software Research, Inc., eValid Division, 1663 Mission Street, Suite 400 San Francisco, CA 94103 USA. Phone: +1 415.861.2800. FAX: +1 415.861.9801. Email: <http://www.e-Valid.com> ======================================================================== ACM SIGSOFT INTERNATIONAL SYMPOSIUM ON SOFTWARE TESTING AND ANALYSIS I S S T A 2 0 0 2 Co-located with WOSP '02 Rome, Italy, July 22-24, 2002 http://www.iei.pi.cnr.it/ISSTA2002/ ISSTA is the leading research conference in software testing and analysis, bringing together academics, industrial researchers, and practitioners to exchange new ideas, problems, and experiences. The ISSTA program will include research papers, panels, and invited presentations. Attendance is open to all. CONFERENCE SCOPE Authors are invited to submit papers describing original research in testing or analysis of computer software. Papers describing theoretical or empirical research, new techniques and tools, and in-depth case studies of software testing and analysis methods and tools are welcome. As ISSTA 2002 will be co-located with the Workshop on Software Performance (http://univaq.it/~wosp02), papers on software testing, analysis, and verification techniques targeting software performance issues are particularly sought. Submissions are encouraged in the following categories: - Regular Papers presenting original research, empirical studies, or prototype development. - Panel Proposals or panel sessions on current testing and analysis topics. Submissions must be original and should not have been published previously or be under consideration for publication while being evaluated for this symposium. Authors of accepted papers will be required to sign an ACM copyright release form. Authors of the best papers will be invited to submit extended and revised versions to ACM Transactions on Software Engineering and Methodology. SUBMISSION GUIDELINES Papers must be prepared in ACM conference format, they must not exceed 11 pages in camera-ready form, including figures and references. Papers must be submitted electronically in pdf or ps format. A separate, one- page abstract must be submitted 2 weeks before the full paper. Panel proposals must include title, name, and contact information of the organizer, names of panelists, and a one-page description of the topic. The panelists should have agreed to participate prior to submission of the proposal. All submissions must be in English, and will be carried out electronically via the Web. Further instructions and guidelines will be available from the conference web page. IMPORTANT DATES Abstract submission: January 18, 2002 Deadline for all submissions: February 1, 2002 Notification of acceptance: April 12, 2002 Camera-ready copy: May 6, 2002 ISSTA: July 22-24, 2002 ISSTA COMMITTEE General Chair: Antonia Bertolino, IEI-CNR, Pisa, Italy, Program Chair: Phyllis Frankl, Polytechnic University Brooklyn, NY, USA, Program Committee: Paul Amman (George Mason U., USA), Jo Atlee (U. Waterloo, Canada), George Avrunin (U. Massachussetts, USA), Tevfik Bultan (U. California, Santa Barbara, USA), Laura Dillon (Michigan State U., USA), Istvan Forgacs (Balthazar Ltd., Hungary), Marie-Claude Gaudel (CNRS - U. Paris Sud, France), Richard Hamlet (Portland State U., USA), Mary Jean Harrold (Georgia Tech., USA), Michael Hind (IBM Watson Research, USA), Daniel Jackson (LCS MIT, USA), Gleb Naumovich (Polytechnic U., USA), Tom Ostrand (AT&T Labs Research, USA), Mauro Pezza (U. Studi Milano - Bicocca, Italy), Lori Pollock (U. Delaware, USA), Gregg Rothermel (Oregon State U., USA), Hasan Ural (U. Ottawa, Canada), Martin Woodward (U. Liverpool, UK) Publicity Chair: Nigel Tracey, LiveDevices, York, UK, Treasurer: Vinicio Lami (IEI-CNR, Italy) Organizing Committee: TY Chen (Swinburn U., Australia), Alan Hartman (IBM HRL, Israel), Edward Miller (SR Inc., USA), Domenico Natale (Sogei, Italy), Ashok Sreenivas (TRDDC, India) Organizing Secretariat: Graciela Stiavetti, Incor DGMP, ======================================================================== ======================================================================== ------------>>> QTN ARTICLE SUBMITTAL POLICY <<<------------ ======================================================================== QTN is E-mailed around the middle of each month to over 9000 subscribers worldwide. To have your event listed in an upcoming issue E-mail a complete description and full details of your Call for Papers or Call for Participation to . 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QUALITY TECHNIQUES NEWSLETTER Software Research, Inc. 1663 Mission Street, Suite 400 San Francisco, CA 94103 USA Phone: +1 (415) 861-2800 Toll Free: +1 (800) 942-SOFT (USA Only) Fax: +1 (415) 861-9801 Email: qtn@sr-corp.com Web: <http://www.soft.com/News/QTN-Online>