sss ssss rrrrrrrrrrr ssss ss rrrr rrrr sssss s rrrr rrrr ssssss rrrr rrrr ssssssss rrrr rrrr ssssss rrrrrrrrr s ssssss rrrr rrrr ss sssss rrrr rrrr sss sssss rrrr rrrr s sssssss rrrrr rrrrr +===================================================+ +======= Quality Techniques Newsletter =======+ +======= June 2002 =======+ +===================================================+ QUALITY TECHNIQUES NEWSLETTER (QTN) is E-mailed monthly to Subscribers worldwide to support the Software Research, Inc. (SR), TestWorks, QualityLabs, and eValid user communities and other interested parties to provide information of general use to the worldwide internet and software quality and testing community. Permission to copy and/or re-distribute is granted, and secondary circulation is encouraged by recipients of QTN provided that the entire document/file is kept intact and this complete copyright notice appears with it in all copies. Information on how to subscribe or unsubscribe is at the end of this issue. (c) Copyright 2002 by Software Research, Inc. ======================================================================== Contents of This Issue o Impact of Inadequate Software Testing on US Economy o QW2002 Technical Program Description o Remember When? o New SQRL Reports Issued o ICSE 2003 Conference Announcement o Systems and Software Engineering Technology for Web Based Multimedia Applications o eValid Ver. 3.0 Released o eValid Resources o QTN Article Submittal, Subscription Information ======================================================================== Impact of Inadequate Software Testing on US Economy <http://www.nist.gov/director/prog-ofc/report02-3.pdf> NIST engaged the Research Triangle Institute (RTI) to assess the cost to the U.S. economy of inadequate software testing infrastructure. Inadequate testing is defined as failure to identify and remove software bugs in real time. Over half of software bugs are currently not found until downstream in the development process leading to significant economic costs. RTI identified a set of quality attributes and used them to construct metrics for estimating the cost of an inadequate testing infrastructure. Two in depth case studies were conducted. In the manufacturing sector, transportation equipment industries were analyzed. Data were collected from software developers (CAD/CAM/CAE and product data management vendors) and from users (primarily automotive and aerospace companies). In the service sector, financial services were analyzed with data collected again from software developers (routers and switches, financial electronic data interchange, and clearinghouse) and from users (banks and credit unions). The annual cost to these two major industry groups from inadequate software infrastructure is estimated to be $5.85 billion. Similarities across industries with respect to software development and use and, in particular, software testing labor costs allowed a projection of the cost to the entire U.S. economy. Using the per-employee impacts for the two case studies, an extrapolation to other manufacturing and service industries yields an approximate estimate of $59.5 billion as the annual cost to the nation of inadequate software testing infrastructure. ======================================================================== QW2002 Technical Program Description <http://www.qualityweek.com> QW2002 is the 20th in the continuing series of International Internet & Software Quality Week Conferences that focus on advances in software test technology, reliability assessment, software quality processes, quality control, risk management, software safety and reliability, and test automation as it applies to client-server applications and WebSites. ABOUT QW2002's THEME: The Wired World... Change is very rapid in the new wired world, and the wave of change brought about by the Internet affects how we approach our work, and how we think about quality of software and its main applications in IT and E-commerce. QW2002 aims to tackle internet and related issues head on, with special presentations dealing with changes in the software quality and internet areas. PRE-CONFERENCE TUTORIALS Tuesday AM Tutorials Bret Pettichord (Pettichord Consulting LLC) "Test Automation Architectures: A Context-Driven Approach (A1)" Ross Collard (Consultant) "Web Site Reliability (B1)" Edward Miller (eValid, Inc.) "Web Testing: A Practical Approach (C1)" Erik Simmons (Intel Corporation) "Writing Good Requirements (D1) (D2)" Robert Sabourin (Amibug.com) "Practical Web/e-Commerce Functional Testing (Part 1) (E1)" Rex Black (RBCS, Inc.) "The Testing Process: Organization, Motivation, and Techniques (F1)" James Lyndsay (Workroom Productions Ltd.) "Better Data: Better Testing (G1)" Tuesday PM Tutorials Douglas Hoffman (Software Quality Methods, LLC.) "Architectures for Automated Testing (A2)" Hung Nguyen (LogiGear Corporation) "Security Testing for Web Sites, Web Applications and Software (B2)" Robert L. Galen (RGalen Consulting Group, LLC) "Software Projects -- Effective Estimating & Planning Techniques (C2)" Erik Simmons (Intel Corporation) "Writing Good Requirements (D1) (D2)" Robert Sabourin (Amibug.com) "Practical Web/e-Commerce Stress Testing (Part 2) (E2)" Rex Black (RBCS, Inc.) "Managing Test Estimation (F2)" Cem Kaner (Florida Institute of Technology) "Paradigms Of Black Box Software Testing (G2)" - - - - - - - - - - - - - - - - - - - - - - - - - - - - CONFERENCE TECHNICAL PROGRRAM GENERAL SESSIONS Gregory Pope (University of California LLNL) "You Want It When? (1G2)" Dick Hamlet (Portland State University) "Science, Computer "Science," Mathematics, and Software Development (5G1)" Robert Binder (Mobile Systems Verification) "Achieving Very High Reliability for Ubiquitous Information Technology (5G2)" Don O'Neill (Center for National Software Studies) "Competitiveness Vs. Security (10G1)" Erik Simmons (Intel Corporation) "The Human Side of Risk (10G3)" QUICKSTART TRACK Douglas Hoffman (Software Quality Methods, LLC.) "Overview of ASQ's 2002 CSQE Body of Knowledge (2Q)" Cem Kaner (Florida Institute of Technology) "A Short Course In Metrics & Measurement Dysfunction (3Q)" Ross Collard (Consultant) "The Value of Agile Testing [Panel Discussion] (4Q)" Robert Sabourin (Amibug.com - Quick Start) "Testimonial - A Fully Illustrated Overview of Software Testing (6Q)" Selim Aissi (Intel) "Web Services QoS, Reliability, and Security [Panel Session] (8Q)" Danny Faught (Tejas Software Consulting) "A Survey of Freeware Test Tools (9Q) (9Q)" TECHNOLOGY TRACK Ibrahim El-Far, Florence E. Mottay & Herbert H. Thompson (Florida Institute of Technology) "Experience in Testing Pocket PC Applications (2T1)" Josef Withalm (Siemens Ag ) "Quality Assurance Aspects in Developing a Component-based System (2T2)" Mark Blackburn (T-VEC Technologies/SPC)) "Interface-driven Model- based Test Generation of Java Test Drivers (3T1)" Stacy Prowell (The University of Tennessee) "Tool Support for Model Based Statistical Testing (3T2)" Glenn Breslin (Independent) "Quality Process for XML Interfaces (4T1)" Edward Miller (eValid, Inc.) "Innovative WebSite Mapping Tool (4T2)" Vijay Sikka (Nirixa, Inc. ) "Revisiting Comparisons between Manual and Automated Testing (6T1)" Darin Magoffin (PowerQuest) "A Custom Automation Framework and Test Case Management Solution (6T2)" Chris Overton (Keynote Systems, Inc.) "Streaming Media Quality: The Orphan Child of "Old Media" and Internet Flakiness (7T1)" Srivatsa Srinivasan (Microsoft) "SPARTA: Architecture for Automated Testing of Network Protocol Stacks (7T2)" Ira Baxter (Semantic Designs, Inc.) "Branch Coverage Tools For Arbitrary Languages made Easy! (8T1)" Thomas Arnold (Xtend Development, Inc.) "Automating Testing on ASP.NET Applications (8T2)" Jim Bampos & Mr. Eric Patel (Nokia) (Lionbridge) "Virtual Test Management: Rapid Testing Over Multiple Time Zone (9T1)" Nagesh Vempaty (Aalayance Incorporated) "Cross Platform Framework for Integration Testing (9T2)" APPLICATIONS TRACK Michael Weider (Watchfire Corporation) "Managing Risky Content in the Online World (2A1)" Clyneice Chaney (Spherion Technology) "Is It Really Ready for Prime Time: Identifying Software Testing Risks (2A2)" Erik Simmons (Intel Corporation ) "Process Improvement Through Diffusion of Innovations (3A1)" Kelly Shaw (TeamShare, Inc) "Using Defect Tracking Integrations to Improve your QA Process (3A2)" Michael Hackett (LogiGear Corporation) "The mysteries of Unit Testing Explained for Testers (4A1)" Deepty B. Chauhan (FPGA Software, ST Microelectronics) "Software Testing Automation -- A Successful Journey (4A2)" Michael Waller (STAMP Technologies) "Reducing Test Automation Maintenance Costs (6A1)" Mukeshkumar Jain (Microsoft Corporation) "Improving Quality by Eliminating Human Factor from the Process (6A2)" Rob vander-Pouw-Kraan (SQS Nederland BV) "Testing Challenges in a Huge Financial CBD-Project (7A1)" Fabrizio Fabbrini (IEI-CNR) "Using SW Process Assessment to Manage Quality of Suppliers: An Experience in Automotive Suppliers (7A2)" Raja Mohapatra (Infosys Technologies Limited) "Effort Estimation for QA Projects -- Statistical Approaches & Challenges (8A1)" Alexandra Cummins (SIM Group) "How Usability Testing Increases the Return Visits to Your Web Site (8A2)" Ed Lycklama (Sitraka) "Performance and Scalability Bottlenecks in J2EE Applications (9A1)" Joshua Kitchen (iBeta/Consultant) "Making Coffee (9A2)" INTERNET TRACK Ludmila Cherkasova (Hewlett Packard Labs) "Web Site Performance and Qos Monitoring (2I1)" Pete McBreen (McBreen.Consulting) "A QA perspective on Test ven Development using Scripting Languages (3I1)" Selim Aissi (Intel) "Web Services QoS Indicators (3I2)" Giorgio Brajnik (University of Udine) "The role of Quality Models in Guideline-based Automatic Webtesting (3I2)" Giri Vijayaraghavan and Cem Kaner (Florida Tech Dept of Computer Sciences) "Bugs in Your Shopping Cart: A Taxonomy (4I1)" Paul McBride (VeriTest) "Deployment of Globalised Wireless Internet Applications (4I2)" Nancy Landau (Alltel Technology Services) "Performance Testing Applications In Internet Time (6I1)" Michael Weisser (MassMutual Financial Group) "Real-World Load Testing (6I2)" Philip Joung (Caw Networks) "Get Real! The Importance of Realism in Web Site Capacity Assessment (7I1)" Eric Siegel (Keynote Systems) "Don't Get Trampled by the Crowd: Realistic Load Testing of Web Sites Across the Internet (7I2)" Robert Martin (The MITRE Corporation) "Vulnerabilities and Developing for the Net (8I1)" Steve Whitchurch (Mentor Graphics, Inc.) "Implementing a Web Based Testing Framework (8I2)" Yiftach Resheff (Antenna Software) "Assessing Risks in Wireless Solution Implementation (9I1)" Ibrahim El-Far, Roussi Roussev, and Nattawut Sridranup (Florida Institute of Technology) "A Framework for Testing Wireless Applications (9I2)" PROCESS TRACK Vijay Sikka (Nirixa, Inc.) "Outsourcing in QA and Testing (2P1)" Eric Patel (VeriTest) "Creating Quality From Scratch: How To Build a Test Organization (2P2)" Huey-Der Chu (National Defense Management College) "Applied Six Sigma to Software Process Improvement (3P1)" Suresh Chandrasekaran (Cognizant Technology Solutions) "Connecting Sw-CMM and eXtreme Programming (3P2)" Duncan Brigginshaw (SIM Group) "Extreme Automation -- The Way to Make Automation Really Work (4P1)" Jim Hazen (SysTest Labs) "'Excel'erating Test Status Reporting (4P2)" Nancy Eickelmann (Motorola) "Optimizing Test Productivity to Maximize Product Quality (6P1)" Ralph Dalebout (IBM Corporation) "Beta Testing -- Boot Camp Basics and Beyond (6P2)" John Dalbey (California Polytechnic State University) "A Climber's View of Software Quality (7P1)" Hans Buwalda (LogiGear Corporation ) "Managing Test Products, The Next Challenge (7P2)" Karen King (King Consulting) "Common Problems in Tool Adoption (8P1)" Danny Faught (Tejas Software Consulting) "The Making of an Open Source Stress Test Tool (8P2)" Lauri MacKinnon & Eric Patel (VeriTest) (PhaseForward Inc. ) "Test Management in Turbulent Times (9P1)" Cem Kaner (Florida Institute of Technology) "Measuring the Effectiveness of Software Testers (9P2)" - - - - - - - - - - - - - - - - - - - - - - - - - - - - POST-CONFERENCE WORKSHOPS Eric Siegel (Keynote Systems) "Introduction to Performance on the Internet and Web (W1)" Hung Nguyen and Hans Buwalda (LogiGear Corporation) "Jump Starting Your Test Automation (W2)" Subraya BM (Infosys Technologies Ltd.) "Performance Testing & Issues (W3)" Cem Kaner (Florida Institute of Technology) "Bug Advocacy: Effective Bug Reporting (W4)" Selim Aissi (Intel) * James Bach (Satisfice) Boris Beizer (Analysis) * Nick Borelli (Microsoft) Rita Bral (SR/Institute) * Has Buwalda (LogiGear) Olivier Denoo (ps_testware) * Tom Drake (ICCI) William Everett (SPRE) * Danny Faught (HP) Laurent Gharda (Consultant) * Bernard Homes (Tessco) Cem Kaner (Univ. Florida) * Guenter Koch (ARCS) Atif Memon (Univ. Maryland) * Edward Miller (SR/Institute) John Musa (Consultant) * Bret Pettichord (BMC) Greg Pope (Consultant) * Uma Reddi (LLNL) Raymond Rivest (CRIM) * Linda Rosenberg (NASA) Rob Sabourin (AmiBug) * Chris Schotanus (CMG) Erik Simmons (Intel) * Wei-Tek Tsai (Arizona State) Dolores Wallace (SRS) * Steve Whitchurch (Mentor Graphics) Denise Woit (Ryerson) +-----------------------------------+----------------------------------+ | Quality Week 2002 Registration | Phone: [+1] (415) 861-2800 | | SR/Institute, Inc. | TollFree (USA): 1-800-942-SOFT | | 1663 Mission Street, Suite 400 | FAX: [+1] (415) 861-9801 | | San Francisco, CA 94103 USA | E-Mail: qw@sr-corp.com | | | Web: http://www.qualityweek.com | +-----------------------------------+----------------------------------+ ======================================================================== Remember When? This was passed on by a friendly "younger person".. Remember when . . . . > All the girls had ugly gym uniforms? > It took five minutes for the TV warm up? > Nearly everyone's Mom was at home when the kids got home from school? > Nobody owned a purebred dog? > When a quarter was a decent allowance? > You'd reach into a muddy gutter for a penny? > Your Mom wore nylons that came in two pieces? > All your male teachers wore neckties and female teachers had their hair done every day and wore high heels? > You got your windshield cleaned, oil checked, and gas pumped, without asking, all for free, every time? And you didn't pay for air? And, you got trading stamps to boot? > Laundry detergent had free glasses, dishes or towels hidden inside the box? > It was considered a great privilege to be taken out to dinner at a real restaurant with your parents? > They threatened to keep kids back a grade if they failed . . . and they did? > When a 57 Chevy was everyone's dream car...to cruise, peel out, lay rubber or watch submarine races, and people went steady? > No one ever asked where the car keys were because they were always in the car, in the ignition, and the doors were never locked? > Lying on your back in the grass with your friends and saying things like "That cloud looks like a ?", and playing baseball with no adults to help kids with the rules of the game? > Stuff from the store came without safety caps and hermetic seals because no one had yet tried to poison a perfect stranger? > And with all our progress...........don't you just wish, just once, you could slip back in time and savor the slower pace...........and share it with the children of today? > When being sent to the principal's office was nothing compared to the fate that awaited the student at home? Basically we were in fear for our lives, but it wasn't because of drive-by shootings, drugs, gangs, etc. Our parents and grandparents were a much bigger threat! But we survived because their love was greater than the threat. Send this on to someone who can still remember Nancy Drew, the Hardy Boys, Laurel and Hardy, Howdy Dowdy and the Peanut Gallery, the Lone Ranger, The Shadow Knows, Nellie Bell, Roy and Dale, Trigger and Buttermilk. As well as summers filled with bike rides, baseball games, bowling and visits to the pool! And eating Kool-Aid powder with sugar. ======================================================================== New SQRL Reports Issued SQRL Report No. 4: "Table Input Method: A Tool for the Construction of Tabular Expressions in the Table Tool System," By: Jaroslaw G. Kowalik Abstract: Compared to other means, mathematical expressions most precisely represent the complex relations that are used to specify and document software systems, however, they can be complex. To simplify the presentation of mathematical expressions, Dr. Parnas et al. has proposed the use of tabular expressions. To create correct tabular expressions quickly, an effective editor is required. This paper proposes thirteen criteria to evaluate the effectiveness of tabular expression editors. Six common editors are evaluated benchmarked against these thirteen criteria. None of the existing surveyed editors however meet all the criteria. To prove these thirteen criteria can be fulfilled a new editor, Table Input Method (TIM), was created by the author. This paper illustrates how TIM successfully meets all the established criteria. SQRL Report No. 5: "Computing the Singular Values of 2-by-2 Complex Matrices," By: Sanzheng Qiao and Xiaohong Wang Abstract: This paper describes an algorithm for the singular value decomposition of a 2-by-2 complex matrix. It computes accurate singular values. The URL for the two new SQRL reports is: <http://www.cas.mcmaster.ca/serg/serg.publications.html> ======================================================================== Call for Papers: ICSE 2003 25th International Conference on Software Engineering The Hilton Portland Hotel, Portland, Oregon 3-10 May, 2003 ICSE is the premier software engineering conference. It provides a forum for researchers, practitioners, and educators to present and discuss the most recent advances, trends, and concerns. The conference venue is the Hilton Hotel, centered in the heart of Portland's entertainment and cultural district, with access to performing arts, shopping, museums, coffee houses, microbreweries, and numerous restaurants, all within three blocks. We invite you to submit technical papers to ICSE 2003 to help create an exciting forum for exchanging ideas and experiences in software engineering. Technical papers should describe innovative and significant work in the research or practice of software engineering. Papers are collected in an archival, refereed conference proceeding, which is published by IEEE/ACM. The ICSE proceedings are widely cited and read by researchers and practitioners worldwide. Technical papers report on a full range of topics relevant to software research and practice, including software engineering principles, theories, techniques, tools, and empirical evaluations. General Chair: Lori Clarke, Univ. Massachusetts, USA Program Co-Chairs: Laurie Dillon, Michigan State Univ., USA Walter Tichy, Univ. Karlsruhe, Germany For More Information: <http://www.icse-conferences.org/2003> ======================================================================== Systems and Software Engineering Technology for Web-Based Multimedia Applications Track 4th IEEE International Symposium on Multimedia Software Engineering (MSE2002) December 11-13, 2002 Newport Beach, California, USA Call for Papers The purpose of this special track is to serve as a forum for the exchange of ideas among practicing engineers and researchers from around the world, as well as to highlight current activities and important topics, in the fields of systems and software engineering technology for web-based multimedia applications. Topics of interest include, but are not limited to: * Software engineering approaches for web-based multimedia computing * Modeling and analysis of web-based multimedia systems * Distance education * Electronic commerce * Multimedia workflows * Mobile agent technologies in multimedia communication * Mobile access to web multimedia resources * Multimedia data mining * Web-based distributed multimedia databases and computing * Web-based intelligent multimedia applications * Web-based multimedia computing in Java Co-Chairs: Shu-Ching Chen School of Computer Science Florida International University Miami, FL 33199, USA Email: chens@cs.fiu.edu Sheng-Tun Li Department of Information Management National Kaohsiung First University of Science and Technology Kaohsiung 811, Taiwan, R.O.C. TAIWAN Email: stli@ccms.nkfust.edu.tw Mei-Ling Shyu Department of Electrical and Computer Engineering University of Miami Coral Gables, FL 33124-0640, USA Email: shyu@miami.edu ======================================================================== eValid Announces Ver. 3.2 with 3D-SiteMaps, Expanded Filters, Data Synthesis, Validate Screen Features "The latest release of eValid's -- Ver. 3.2 -- adds many new features to an already powerful WebSite test suite. We've put in features that our users have suggested, and features that fill out the general capabilities of the test engine. It's even more true that eValid is the most complete WebSite test tool suite available on the market!" said Edward Miller, Chairman of Software Research, Inc. The latest release of the eValid Test Suite includes major new features: o 3D Site Map. A novel new display that shows page dependencies in a 3D SiteMap is aimed at helping WebSite developers and maintainers understand how all the parts of WebSites connect. 3D SiteMap images can be rotated in three dimensions -- with dynamic update -- and expanded and contracted. The 3D SiteMap is created directly from an eValid Site Analysis run. Besides showing basic dependence, the 3D SiteMaps can be annotated to reflect download speed, page size, page name. o Extended Mapping Filters. The eValid InBrowser site spider now has additional filter reporting, including checking for pre-set metric properties such as HTML element count visible text size. Spidered pages can be examined for simple string matches or for powerful regular expression matches. o Synthesized Input Data. There is a new simplified method for assigning values to parameterized playback scripts from a table. Called Synthesized Input Data, this new playback mode makes it easy to run large number of variations of a single script. o Save & Validate Screens. There is a new capability to permit saving of screens (either the face of a window or the full window) during playback. This feature expands the already powerful validation capabilities of the eValid product. An image difference utility that permits masking of images is also included. This feature also adds a capability in monitoring mode to save screenshots when a failure is detected. eValid licenses start at $950 for a basic record/playback capability. Separate licenses in various combinations are available. A complete license with all eValid functionality (SiteMap, Functional Testing, Data Generation, Loading, Timing/Tuning and is available at special bundle prices. Demonstration versions are available for download at: <http://www.e-valid.com>. Complete Press Release: <http://www.soft.com/eValid/Promotion/PressReleases/PR.15Jun02.html> o o o o o o Software Research, Inc. eValid Division, 1663 Mission Street, Suite 400 San Francisco, CA 94103 USA Phone: +1 415.861.2800. FAX: +1 415.861.9801. 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